Twenty in Petworth, England Closed now

Reviews about Twenty

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  2017-07-08, by A J
  My experience of this establishment is one of extreme unhelpfulness! Having asked for assistance in the care of a very expensive cashmere item of clothing (Purchased at a previous visit) that was not wearing well. The sales assistant was patronising and repeatedly told me to purchase a cashmere comb despite the fact I had informed her several times I had one! The assistant was defensive and informed me I couldn’t exchange the item or have a refund with a receipt despite the fact I had made I clear I didn’t want either of these options, just help and advice on the care of cashmere. In the end I left the shop to,seek help elsewhere and will not be returning to purchase anything further nor will any of my friends. Word of mouth marketing is key, especially in a small town such as Petworth.